Cancellation and Refund Policy
At ListMyPC, we strive to provide you with the best possible products and services. We understand that there may be instances where you need to cancel an order or seek a refund. This Cancellation and Refund Policy outlines the procedures and guidelines for cancellations and refunds. Please review the following information:
- Order Cancellation:
a. If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not yet been processed or shipped.
b. Please note that once an order has been processed or shipped, it may not be possible to cancel it.
- Refund Eligibility:
a. We offer refunds for eligible products in accordance with the terms outlined below. To be eligible for a refund, the following conditions must be met:
i. The item will only return if its not as describe as in ad.
ii. The item must be returned within the specified return period, which is 1-2days] from the date of purchase.
iii. The item recieved in damage condition, in that case our team will invistigate and make decision withing 3-4days
- Refund Process:
a. To initiate a refund request, please contact our customer support team and provide the necessary details, including your order information and reason for the refund.
b. Once your refund request is received and approved, we will provide you with instructions on how to return the item(s). Please ensure that the item is securely packaged to prevent damage during transit.
c. After we receive and inspect the returned item(s), we will process the refund within a reasonable timeframe. The refund will be issued using the original payment method used for the purchase, unless otherwise agreed upon.
- Refund Timeframe:
a. The time it takes for a refund to be processed and reflected in your account may vary depending on factors such as the payment method, financial institution, and any applicable processing times.
b. Please allow 1-3days for the refund to be processed and reflected in your account. If you have not received the refund within the specified timeframe, please contact our customer support team for further assistance.
- Non-Refundable Items:
a. The following items are typically non-refundable unless otherwise specified:
i. The item which is as described as in ad still u willing to return it not eligibile for return. buyer should have valid reason to return the product!
ii. Downloadable or digital products, including software licence, and digital games, window keys.
iii. Services that have been rendered or consumed,
- Exceptions and Special Circumstances:
a. In certain cases, we may make exceptions or offer alternative solutions based on specific circumstances. These exceptions will be considered on a case-by-case basis and are subject to our discretion.
b. If you believe you have special circumstances that warrant an exception or alternative solution, please contact our customer support team to discuss your situation.
We appreciate your understanding and cooperation regarding our Cancellation and Refund Policy. If you have any further questions or require assistance, please don't hesitate to contact our customer support team. We are here to ensure your satisfaction with our products and services.